Here we have collected the most frequently asked questions. Please read them before contacting support.
All in-stock, non-preorders will be filled within 7-10 business days of being placed (not including weekends or holidays).
Orders are packed and shipped in Conyers, GA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way.
Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we’ll be happy to assist.
We accept Visa, MasterCard, and American Express in our checkout. We don’t support Cash On Delivery.We have an EMI option with Shopse-EMI
The security of your details is of top priority to us. To ensure that your shopping experience is safe, simple and secure,uses Secure Socket Layer (SSL) technology to protect the data you send to us over the internet. All credit card transactions on this site are processed using Razorpay, a secure online payment gateway which encrypts your card details in a secure host environment.
In order to register with CycleWorld, you are required to let us know your name and email address. To place an order we will also require your billing address, delivery address, telephone number, credit card number, expiration date and the CVV number. If necessary these details may be used to verify and validate your order. We may use your contact details to keep you informed of our latest collections and Cycleworld events.
Unfortunately, once your order has been placed we are unable to change your shipping details but may be able to assist you to cancel and replace the order.
We will be happy to answer any questions you may have.